Returns and Refunds
Refunds and Exchanges
All sales are final on special ordered merchandise, personalized merchandise, engraved merchandise, and rings, necklaces, chains, or bracelets that have been sized, lengthened, or altered.
Exchanges will be made to any customer who presents merchandise within 30 days of purchase, in its original condition, and with the original sales receipt, packaging, and warranty. *not applicable on special orders or custom orders
To provide our customers the opportunity to shop early, purchases made as holiday gifts can be returned or exchanged through January 15 of.
Online Orders
For online and telephone orders a copy of the Email Order Confirmation can be used in place of the sales receipt.