Returns and Refunds

Refunds and Exchanges
All sales are final on special ordered merchandise, personalized merchandise, engraved merchandise, and rings, necklaces, chains, or bracelets that have been sized, lengthened, or altered.

Full refunds or exchanges will be made to any customer who presents merchandise within 30 days of purchase, in its original condition, and with the original sales receipt, packaging, and warranty.

To provide our customers the opportunity to shop early, purchases made as holiday gifts can be returned or exchanged through January 15, 2023.

Credit Card Refunds
Refunds for credit card purchases will be made to the credit card used for purchase.

Cash and Check Refunds
Refunds for cash and check purchases are mailed to the customer from the Skyli Design studio in Santa Fe, NM USA.

Online Orders
For online and telephone orders a copy of the Email Order Confirmation can be used in place of the sales receipt.

We recommend that you insure your package for the purchase price, and mail it to:
Skyli Design
227 Don Gaspar Unit 17 Santa Fe, NM 87501

Please note that Return shipping fees are non-refundable.

If you are able to visit Skyli Design in Santa Fe, your refund or exchange can be processed there, with the same policy requirements shown above.